Contact Support
What Can We Help With?
Account & Billing
Subscription issues, billing questions, refunds
Technical Issues
Platform problems, bugs, feature requests
General Inquiries
Questions about features or functionality
Integration Help
Connecting to selling platforms
How to Submit a Support Request
Send an Email
Contact us at info@livesellerhq.com with details about your issue
Include Details
Provide your account email, a clear description, and any error messages
We'll Respond
Our support team will get back to you within 24-48 hours
Issue Resolved
We'll work with you until your issue is resolved
Frequently Asked Questions
How does the Founding Seller offer work?
Founding Sellers pay $99 for their first 60 days of full access. After the first 60 days, the membership renews at $79/month for as long as the member remains active under the Founding Seller offer. You can cancel anytime through your billing portal.
How do I cancel my subscription?
Log into your account, go to Settings, and click "Cancel Subscription". You can cancel anytime with no penalties.
What payment methods do you accept?
We accept all major credit and debit cards through Stripe, including Visa, Mastercard, American Express, and Discover.
Can I change my plan after subscribing?
Yes! You can upgrade, downgrade, or switch between monthly and annual plans anytime through your account.
Do you offer refunds?
Refunds are generally not provided for digital services once billing occurs. However, if you experience technical issues preventing use, contact us within 7 days of billing to discuss.
What appears on my credit card statement?
Charges will appear as "LIVESELLERHQ" on your billing statement.
Legal Documents
About LiveSellerHQ
LiveSellerHQ is a software product owned and operated by Gemini Inked LLC. Gemini Inked LLC is the parent company behind LiveSellerHQ and is responsible for all billing, support, and platform operations.
Company: Gemini Inked LLC
Location: Birmingham, Alabama, United States
Support Email: info@livesellerhq.com